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EU - DORA (Digital Operational Resilience Act)

EU - DORA (Digital Operational Resilience Act)

Operational disruptions aren’t just setbacks. They can disrupt entire systems. Financial institutions must be prepared and they must recover fast. The Digital Operational Resilience Act, known as DORA, brings mandatory rules for financial entities across the European Union. The aim is simple but urgent and that is to build digital systems that don’t break easily and if they do, they can recover fast. INTERCERT offers compliance assessment services to achieve DORA compliance and strengthen your digital infrastructure.

What is EU - DORA?

DORA is a regulatory framework from the EU, that ensures financial organizations can handle ICT disruptions such as cyber threats, system failures and third-party breakdowns. It looks at everything such as risk controls, how incidents are reported and how systems are tested and outsourced tech is managed. Resilience is no longer optional, it's the standard.

How to Achieve DORA Compliance?

Here is a general overview of the key steps your organization should follow to achieve DORA compliance:

Pre Assessment
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Conduct an initial assessment to determine whether the current process meets the requirements of standards or frameworks.


Scope Identification
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Identify the scope to understand inclusions and exclusions, which establishes boundaries, supports, goal achievement, and a clear path to achieving success.


Policy and Procedure Development
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Ensures a streamlined workflow, aligning processes to achieve goals while maintaining efficiency and quality.


Technical Solutions Improvement and Implementation
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Identify, develop, and implement solutions to meet requirements, improving and optimizing them to remain effective and aligned.


Training and Awareness
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Provide training to boost skills, awareness, and understanding of handling tasks, managing risks, and applying the best methods to improve the process and requirements of the standard or framework requirements.


Audit And Assessment
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Conduct an audit to examine compliance with standards or framework requirements and provide an assessment report that includes compliance evaluation and improvement areas.


Continuous Improvement
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Ensure constant process improvement to enhance outcomes and drive efficiency and overall performance.


General Audit and Assessment Process for DORA Compliance

Phase 1: Audit Planning
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Understanding of Business Context

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Confirmation of Audit Scope

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Assignment of Auditor (CISA Certified)

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Preparation of Audit Plan

Phase 2: Audit & Assessment
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Opening Meeting

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Confirmation of Scope

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Collection of Evidence

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Testing of control implementation & Effectiveness

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Closing Meeting

Phase 3: Audit Reporting & Attestation
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Preparation of Draft Report

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Client approval on Draft Report

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Delivery of final report attested by the CISA certified Auditor

Benefits of EU- DORA


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Handle IT disruptions better with smart risk management and regular testing.

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Manage ICT risks through structured risk management and resilience testing.

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Enhance the capabilities to respond to incidents to manage ICT disruptions.

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Build trust by proving your systems can handle pressure.

Benefits of EU- DORA

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